Managing Emotions and Evaluating Credibility – Oxford School of Business & Management

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Managing Emotions and Evaluating Credibility

Dr. Paul Ekman is one of the worlds leading psychologists in the study of emotion. He was named by the American Psychological Association one of the 100 most influential psychologists of the 20th century and he has consulted on many research projects and films, most recently Pixar’s Inside Out, a film which shows that all emotions are valid and have a necessary function.

Through this course we will take you through some of Dr. Ekman’s leading research. Through his research into the face Dr. Ekman found that facial expressions are both universal and culturally specific.

However, he discovered strong evidence of universality of some facial expressions. In our workshops we will be drilling into these and learning why culturally we may display emotions differently. Dr. Ekman called these ‘display rules’With regard to the universal facial expressions, Dr. Ekman discussed microexpressions. Micro expressions are facial expressions that occur within a fraction of a second.

This involuntary emotional leakage exposes a person’s true emotions. Our interactive course allows you to identify these microexpressions in person, in video and puts you to the test to see if you can do this in real time. Dr. Ekman is irrefutably a leading expert in the field of human emotion and nonverbal expression.

His work in these two areas tangentially led to a great deal of insight and expertise into the science of deception. This expertise lead to the successful TV show “Lie to Me”. Dr. Ekman coined the term “hot spot” to refer to signs that something is amiss; either that the full story is not being told or that details of the story are being falsified.

In our workshop you will be able to identify these “hot spots” and look at the different channels of communication.More recently Dr. Ekman has consulted with the Dalai Lama to create the Atlas of Emotions.

The Dalai Lama and Dr. Ekman share their thinking about how to avoid destructive emotional episodes and maximize constructive emotional experience by cultivating awareness of our impulses and feelings of the moment.

To find out more about Oxford School of Business & Management, and enroll on one of our training programmes, contact us here.

To view more details and how to register for this course, email


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