+234 (0) 806 733 5201 | +234 (0) 904 665 7119 info@oxford-sbm.com

HomeTraining CategoriesCustomer Service

Customer Service Training Courses

Transform Your Customer Service Journey and Unlock Unparalleled Business Success with
Customized Customer Excellence and Customer Service Management Training Courses!

Oxford School of Business and Management offers comprehensive Customer Service Management training courses to enhance individuals' skills in providing exceptional customer support. In today's competitive market, businesses must differentiate themselves through superior customer interactions. These courses cover essential skills like communication and problem-solving while fostering a customer-centric culture within organizations. Leaders learn strategies to align teams with customer service goals, driving success in customer-driven markets. The training portfolio includes diverse topics to meet industry needs, empowering individuals and organizations to excel in customer service excellence.

Training Course TitleDateVenueFees (USD)Fees (NGN)
Client Management Strategies for Retention & Growth05 - 09 Feb 2024Kigali - Rwanda/Abuja$5,950 #700,000
Achieving Excellence in Customer Service19 - 23 Feb 2024Dubai - UAE/Lagos$5,950 #700,000
Customer Experience Management (CEM) for Professionals26 Feb - 01 Mar 2024Kigali - Rwanda/Abuja$5,950 #700,000
Lean Thinking04 - 08 Mar 2024Dubai - UAE/Lagos$5,950 #700,000
Achieving Operational Excellence Through People15 - 19 Apr 2024Accra - Ghana/Uyo$5,950 #700,000
Customer – Focused Selling Strategies22 - 26 Apr 2024Dubai - UAE/Lagos$5,950 #700,000
Measuring and Managing Customer Satisfaction22 - 26 Apr 2024Dubai - UAE/Lagos$5,950 #700,000
Account Relationship Strategies for Oil, Gas and Power22 - 26 Apr 2024Accra - Ghana/Uyo$5,950 #700,000
Providing World-Class Customer Experience, Service and Satisfaction22 Apr - 03 May 2024Dubai - UAE/Lagos$11,950 #950,000
Customer Experience Management22 - 26 Apr 2024Dubai - UAE/Lagos$5,950 #700,000
Delivering Quality Management and Customer Satisfaction to meet ISO 10001 – 1000429 Apr - 03 May 2024Dubai - UAE/Lagos$5,950 #700,000
Achieving Excellence in Customer Service06 - 10 May 2024Dubai - UAE/Lagos$5,950 #700,000
Customer Service for the Public Sector20 - 24 May 2024Accra - Ghana/Uyo$5,950 #700,000
Lean Thinking27 - 31 May 2024Dubai - UAE/Lagos$5,950 #700,000
Client Management Strategies for Retention & Growth10 - 14 Jun 2024Accra - Ghana/Uyo$5,950 #700,000
Achieving Excellence in Customer Service17 - 21 Jun 2024Accra - Ghana/Uyo$5,950 #700,000
Customer Focused Management17 - 21 Jun 2024Dubai - UAE/Lagos$5,950 #700,000
Lean Thinking24 - 28 Jun 2024Accra - Ghana/Uyo$5,950 #700,000
Service Quality and Excellence24 - 28 Jun 2024Dubai - UAE/Lagos$5,950 #700,000
Beyond Customer Service24 - 28 Jun 2024Dubai - UAE/Lagos$5,950 #700,000
Customer Profiling Techniques & Procedures01 - 05 Jul 2024Dubai - UAE/Lagos$5,950 #700,000
Achieving Operational Excellence Through People08 - 12 Jul 2024Kigali - Rwanda/Abuja$5,950 #700,000
Customer Service for the Public Sector08 - 12 Jul 2024Dubai - UAE/Lagos$5,950 #700,000
Customer Focused Management22 - 26 Jul 2024Dubai - UAE/Lagos$5,950 #700,000
Achieving Excellence in Customer Service05 - 09 Aug 2024Dubai - UAE/Lagos$5,950 #700,000
Customer Experience Management05 - 09 Aug 2024Kigali - Rwanda/Abuja$5,950 #700,000
Lean Thinking12 - 16 Aug 2024Dubai - UAE/Lagos$5,950 #700,000
Customer – Focused Selling Strategies09 - 13 Sep 2024Accra - Ghana/Uyo$5,950 #700,000
Customer Relationship Management09 - 13 Sep 2024Accra - Ghana/Uyo$5,950 #700,000
Service Quality and Excellence16 - 20 Sep 2024Dubai - UAE/Lagos$5,950 #700,000
Beyond Customer Service16 - 20 Sep 2024Dubai - UAE/Lagos$5,950 #700,000
Client Management Strategies for Retention & Growth30 Sep - 04 Oct 2024Accra - Ghana/Uyo$5,950 #700,000
Achieving Operational Excellence Through People30 Sep - 04 Oct 2024Dubai - UAE/Lagos$5,950 #700,000
Customer Service for the Public Sector30 Sep - 04 Oct 2024Dubai - UAE/Lagos$5,950 #700,000
Achieving Operational Excellence Through People14 - 18 Oct 2024Accra - Ghana/Uyo$5,950 #700,000
Customer Experience Management14 - 18 Oct 2024Accra - Ghana/Uyo$5,950 #700,000
Account Relationship Strategies for Oil, Gas and Power21 - 25 Oct 2024Kigali - Rwanda/Abuja$5,950 #700,000
Account Relationship Strategies for Oil, Gas and Power21 - 25 Oct 2024Dubai - UAE/Lagos$5,950 #700,000
Achieving Excellence in Customer Service21 - 25 Oct 2024Dubai - UAE/Lagos$5,950 #700,000
Customer Focused Management28 Oct - 01 Nov 2024Accra - Ghana/Uyo$5,950 #700,000
Measuring and Managing Customer Satisfaction11 - 15 Nov 2024Dubai - UAE/Lagos$5,950 #700,000
Providing World-Class Customer Experience, Service and Satisfaction11 - 22 Nov 2024Dubai - UAE/Lagos$11,950 #950,000
Customer Relationship Management11 - 15 Nov 2024Dubai - UAE/Lagos$5,950 #700,000
Delivering Quality Management and Customer Satisfaction to meet ISO 10001 – 1000418 - 22 Nov 2024Kigali - Rwanda/Abuja$5,950 #700,000
Delivering Quality Management and Customer Satisfaction to meet ISO 10001 – 1000418 - 22 Nov 2024Dubai - UAE/Lagos$5,950 #700,000
Service Quality and Excellence18 - 22 Nov 2024Dubai - UAE/Lagos$5,950 #700,000
Beyond Customer Service18 - 22 Nov 2024Dubai - UAE/Lagos$5,950 #700,000
Lean Thinking25 - 29 Nov 2024Dubai - UAE/Lagos$5,950 #700,000
Client Management Strategies for Retention & Growth02 - 06 Dec 2024Dubai - UAE/Lagos$5,950 #700,000
Customer Service for the Public Sector02 - 06 Dec 2024Dubai - UAE/Lagos$5,950 #700,000
Customer Profiling Techniques & Procedures09 - 13 Dec 2024Accra - Ghana/Uyo$5,950 #700,000
Achieving Operational Excellence Through People23 - 27 Dec 2024Kigali - Rwanda/Abuja$5,950 #700,000
Achieving Excellence in Customer Service23 - 27 Dec 2024Dubai - UAE/Lagos$5,950 #700,000
Service Quality and Excellence23 - 27 Dec 2024Accra - Ghana/Uyo$5,950 #700,000
Beyond Customer Service23 - 27 Dec 2024Accra - Ghana/Uyo$5,950 #700,000
Customer Experience Management30 Dec 2024 - 03 Jan 2025Accra - Ghana/Uyo$5,950 #700,000