During my time in Training and Development, I have demonstrated strong managerial skills, instructional skills, leadership and professionalism. A dynamic and results orientated individual with experiences in instructional designing, customer service, training coordinating, developing and motivating high performance teams to successfully increase efficiency and productivity. Confident and comfortable working with people at all levels. I am credible for strategizing, designing and delivering a variety of unique professional training programs and courses, providing end-to-end solutions. I have an excellent approach to training & facilitating with a blend of modern techniques and adult learning principles with Kaizen management principles for maximum outcome. I am seeking the right opportunity to join a results-focused company who is committed to their employees and customers.

MANAGERIAL ACHIEVEMENTS

Managed learning & development needs with a team of local and national specialists, focusing on skill development through intercultural, competency, language, customer service, management, operations and soft skills training interventions.

Managed high volume workload within a deadline driven environment for various projects to address business requirements.

Implemented various processes internally to track program engagement and the impact of interventions run.

Endorsed specialists on internal quality metrics and ramped them up for business engagement.